Hilo is a dream come true for its co-founders, Jérémie and Pascal, two men passionate about IT who wanted to offer a fast, efficient and quality IT asset management service.
Jérémie is a system administrator with impressive computer skills who has been highly recognized by his customers for several years. When faced with a problem, he always strives to find the source and makes sure to put in place a solid and effective solution to solve it. He is not afraid to work day and night to get there. For him, failure is not an option.
Pascal is a sales/account manager with computer skills. Pascal has a very good customer service. He always finds a way to create a win-win deal for his customers. He will never leave you unsatisfied, because for him, Hilo customers are the most important part of the Hilo family.
The expertise and passion of Hilo's co-founders make Hilo a company that stands out in the industry. And that vision has aged well.
Today, Pascal and Jérémie have made a concrete contribution to the growth and cybersecurity of several hundreds of SMEs in Quebec, organizations ranging from 10 to over 800 employees. Their impact goes well beyond technical support: they have undoubtedly allowed many businesses to avoid critical incidents, thereby reducing claims to insurers. A real gain in continuity, stability... and savings.
We want to make Hilo a leader in the computer technology industry. We strive to hire a competent and passionate team that will effectively support our customers. We not only rely on the experience of our employees, but also on their passion for the field. The learning and adaptive abilities of the Hilo team are also key to the company's success as protocols and standards are constantly changing in this industry.
We offer the best products and the best service to our customers. We have been working for years with these computer technologies that we implement in order to guarantee security and efficiency for our customers.
We use the latest technology available on the market. Some of these technologies can contribute significantly to the productivity and efficiency of a business.
We strive to stay up to date with the latest technologies in the industry to offer the best products to our customers. In particular, we are working to automate IT processes in order to reduce the costs associated with maintaining our customers' IT systems and improve their stability. We are always testing these technologies to ensure that they are sustainable for an organization.
We work for the targeted needs of each of our customers. We always ask ourselves whether the solution we are looking for would be the one our customers would choose if they were in our shoes.
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