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Terms of Service · HiloFinance

Last updated: 2026-11-08

Agreement

HiloFinance is operated by Hilo Tech Inc. ("HiloTech"). By using HiloFinance or connecting a QuickBooks Online company to it, your organization accepts these terms, which serve as the end-user licence agreement and supplement the services agreement or quote agreed with HiloTech. If they conflict, the services agreement prevails.

Licence

HiloTech grants your organization a non-exclusive, non-transferable licence to use HiloFinance for its own needs, for the term of the agreement, through the accounts it authorizes. You may not resell or sublicense the software, copy or decompile it, bypass its security, or use it to process third parties' data without an agreement with HiloTech.

The service

HiloFinance provides:

  • Accounting features: general ledger, sales and purchases, banking and reconciliations, sales taxes, reports and documents.
  • An optional connection to QuickBooks Online that imports a read-only copy of your books so you can view it, compare it and continue your accounting in HiloFinance. HiloFinance writes nothing to QuickBooks.
  • Sending documents (invoices, statements) through the email server your administrator configures.

Your responsibilities

Your organization remains responsible for:

  • The accuracy of the entries and settings made in HiloFinance and in QuickBooks.
  • Reviewing its reports, financial statements and returns before relying on or filing them: HiloFinance is a tool and does not provide accounting, tax or legal advice.
  • Managing its users' access and keeping their sign-in methods confidential.
  • Keeping its own QuickBooks Online subscription active while it uses the connection, and complying with Intuit's terms.

Data ownership

Your data belongs to you, whether it comes from QuickBooks or is created in HiloFinance. HiloTech processes it only to provide the service, as described in the HiloFinance privacy policy. You can export your reports and lists at any time.

Fees

Service fees are set out in the services agreement or quote agreed with your organization.

Availability and support

We make commercially reasonable efforts to keep the service available and to announce maintenance windows. The service also depends on third-party platforms (Intuit, Microsoft, OVHcloud). Support: support@hilotech.ca.

QuickBooks and Intuit

QuickBooks and Intuit are trademarks of Intuit Inc. HiloFinance is not affiliated with, sponsored by or endorsed by Intuit. Your use of QuickBooks Online remains governed by Intuit's terms.

Limitation of liability

HiloFinance is provided without any warranty that it is error-free. To the extent permitted by law, HiloTech's liability is limited to the amounts set out in the services agreement and excludes indirect or consequential damages. Nothing in these terms limits liability for gross negligence or willful misconduct.

Termination

Either party may end the service under the terms of the services agreement. Your administrator can disconnect QuickBooks at any time. When the service ends, your data is deleted within 30 days of your written request, after you export what you wish to keep.

Governing law

These terms are governed by the laws of the Province of Quebec and the laws of Canada applicable therein. Any dispute falls under the jurisdiction of the competent courts of Quebec.

Contact

Questions about these terms: support@hilotech.ca.