Service area

IT Support in Trois-Rivières for SMBs

Managed IT for SMBs in Trois-Rivières and Mauricie. We cover Microsoft 365, Azure, cybersecurity, Canadian backup, and business AI. Dedicated senior technician. No long-term contract.

We serve 1 SMB in Trois-Rivières

Request a consultation View all services

Overview

Your IT partner in Trois-Rivières and the Mauricie

Hilo Tech is equipped to support SMBs in Trois-Rivières across sectors including pulp and paper, metallurgy, energy, and port logistics, as well as businesses clustered around hubs like Parc portuaire, Centre-ville, and Cap-de-la-Madeleine. From our Longueuil office we manage your Microsoft 365, Azure, cybersecurity, Canadian backup, and 24/7 NinjaOne monitoring, primarily remotely so we respond in minutes rather than hours. Trois-Rivières is 1h45 from Longueuil via highway 40, midway between Montreal and Quebec City.

Why Hilo Tech

Why Trois-Rivières SMBs choose us

Understanding of the Trois-Rivières business landscape

We know the IT challenges of the pulp and paper, metallurgy, and energy sectors present in Trois-Rivières, certifications, traceability, and regulatory compliance requirements specific to these industries.

Efficient remote service to Trois-Rivières

Trois-Rivières is 1h45 from Longueuil via highway 40, midway between Montreal and Quebec City.

Pulp & paper, port, and heavy industry

Trois-Rivières combines pulp & paper, transshipment port, and metallurgy. Our clients require operational continuity (no production stops), OT segmentation, and long-term production-data retention.

No contractual commitment

Many MSPs impose 24 or 36-month contracts. We work month-to-month. You stay as long as our service satisfies you.

Our services

IT services available in Trois-Rivières

Microsoft 365

Microsoft 365 for multi-shift environments, shared accounts for shop-floor stations, bilingual FR/EN Teams for production crews, SharePoint with ERP/MES integration.

Learn more →

Microsoft Azure

Azure to host manufacturing ERP, MES, and production planning systems, high availability synchronized with your shift cycles.

Learn more →

Cybersecurity

OT/IT segmentation, firewalls between office and shop-floor networks, supervision of PLCs and HMI workstations, without interrupting production.

Learn more →

24/7 RMM Monitoring

NinjaOne with off-production maintenance windows (nights, weekends): monitoring shop-floor stations, HMI, and MES servers without stopping the line.

Learn more →

Canadian Backup

Backups of ERP, MES, and production historian data in Canadian centers, rapid recovery in case of line stoppage.

Learn more →

Hilo Intelligence

AI for production-stoppage analysis, predictive maintenance, and planning optimization, without sharing operational data with outside vendors.

Learn more →

Frequently Asked Questions, IT Services in Trois-Rivières

How long is the drive from Longueuil to Trois-Rivières?

Trois-Rivières is 1h45 from Longueuil via highway 40, midway between Montreal and Quebec City. We make that trip without issue, and some of our plans include on-site travel at no additional cost.

Which Trois-Rivières sectors are your target clients?

We primarily target Trois-Rivières SMBs in the pulp and paper, metallurgy, energy, and port logistics sectors. These industries typically have compliance (Quebec Law 25, traceability, perimeter security) and business-continuity requirements that match our managed-support and Canadian-hosted backup approach.

How do you set pricing for a Trois-Rivières SMB?

We bill monthly per managed endpoint (computer, server, Microsoft 365 user), with no hidden fees or multi-year commitments. Every environment is different, pricing is tailored after a free discovery call and a review of your environment.

Are you Law 25 compliant, even for a Trois-Rivières SMB?

Yes. All our data handling and hosting practices comply with Quebec's Law 25, 100% Canadian-hosted backups, compliant logging, documented incident management. We also offer compliance audits to help Trois-Rivières SMBs demonstrate their own compliance to the Commission d'accès à l'information (CAI).

Maximum IT Efficiency

Discover your business's performance potential with the latest information technologies.