Service area

IT Services in Drummondville for SMBs

Managed IT for SMBs in Drummondville and Eastern Townships / Centre-du-Québec. We cover Microsoft 365, Azure, cybersecurity, Canadian backup, and business AI. Dedicated senior technician. No long-term contract.

We serve 2 SMBs within 25 km

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Overview

Your IT partner in Drummondville and the Eastern Townships / Centre-du-Québec

Hilo Tech is equipped to support SMBs in Drummondville across sectors including manufacturing, agri-food, metallurgy, and textile, as well as businesses clustered around hubs like Parc industriel Régional, Centre-ville, and Saint-Charles-de-Drummond. From our Longueuil office we manage your Microsoft 365, Azure, cybersecurity, Canadian backup, and 24/7 NinjaOne monitoring, primarily remotely so we respond in minutes rather than hours. Drummondville is 1h15 from Longueuil via highway 20, ideal position between Montreal and Quebec City.

Why Hilo Tech

Why Drummondville SMBs choose us

Understanding of the Drummondville business landscape

We know the IT challenges of the manufacturing, agri-food, and metallurgy sectors present in Drummondville, certifications, traceability, and regulatory compliance requirements specific to these industries.

Efficient remote service to Drummondville

Drummondville is 1h15 from Longueuil via highway 20, ideal position between Montreal and Quebec City.

Multi-shift manufacturing operations

Drummondville concentrates manufacturing SMBs often running 2 or 3 shifts. Our maintenance windows, off-production patching, and 24/7 NinjaOne monitoring ensure IT never blocks the line, including nights and weekends.

No contractual commitment

Many MSPs impose 24 or 36-month contracts. We work month-to-month. You stay as long as our service satisfies you.

Our services

IT services available in Drummondville

Microsoft 365

Microsoft 365 for multi-shift environments, shared accounts for shop-floor stations, bilingual FR/EN Teams for production crews, SharePoint with ERP/MES integration.

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Microsoft Azure

Azure to host manufacturing ERP, MES, and production planning systems, high availability synchronized with your shift cycles.

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Cybersecurity

OT/IT segmentation, firewalls between office and shop-floor networks, supervision of PLCs and HMI workstations, without interrupting production.

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24/7 RMM Monitoring

NinjaOne with off-production maintenance windows (nights, weekends): monitoring shop-floor stations, HMI, and MES servers without stopping the line.

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Canadian Backup

Backups of ERP, MES, and production historian data in Canadian centers, rapid recovery in case of line stoppage.

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Hilo Intelligence

AI for production-stoppage analysis, predictive maintenance, and planning optimization, without sharing operational data with outside vendors.

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Frequently Asked Questions, IT Services in Drummondville

How long is the drive from Longueuil to Drummondville?

Drummondville is 1h15 from Longueuil via highway 20, ideal position between Montreal and Quebec City. We make that trip without issue, and some of our plans include on-site travel at no additional cost.

Which Drummondville sectors are your target clients?

We primarily target Drummondville SMBs in the manufacturing, agri-food, metallurgy, and textile sectors. These industries typically have compliance (Quebec Law 25, traceability, perimeter security) and business-continuity requirements that match our managed-support and Canadian-hosted backup approach.

How do you set pricing for a Drummondville SMB?

We bill monthly per managed endpoint (computer, server, Microsoft 365 user), with no hidden fees or multi-year commitments. Every environment is different, pricing is tailored after a free discovery call and a review of your environment.

Are you Law 25 compliant, even for a Drummondville SMB?

Yes. All our data handling and hosting practices comply with Quebec's Law 25, 100% Canadian-hosted backups, compliant logging, documented incident management. We also offer compliance audits to help Drummondville SMBs demonstrate their own compliance to the Commission d'accès à l'information (CAI).

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